Microcom 324M Manual del operador descargar pdf (Pagina 195)

Troubleshooting Chapter 11

11-2 324M/424M Operator’s Manual - 880026-0144

Vertical blank or light lines appear on printed areas:

 Clean the print head.

 Verify that the paper using has proper thermal coating (reverse paper as a test).

 Print head may need to be replaced.

 Contact your Service Representative.

The status indicator light is solid amber in color:

 Indicates that the printer has been paused or a tag/tear mode is being used.

 Press the print button; light should turn green and resume printing if the printer has

been paused.

 Remove the tag, the light should turn green if a tag/tear mode is enabled

 Contact your Service Representative.

The status indicator light is solid red in color:

 The printer has an error and requires service before printing will continue.

 Verify that media has been loaded in the printer properly.

 Press the print button to attempt to clear the error.

 Refer to section 6.2 for information regarding the Enquiry Command to help identify

the error condition.

 Cycle power to reset the printer.

The status indicator light is flashing red in color:

 Generally due to a power fail error.

 Verify that the AC line-voltage is present at the AC outlet.

 Cycle power.

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Microcom 324M Manual del operador Pagina 195