Microcom 428TM Manual del operador descargar pdf (Pagina 204)

Troubleshooting Chapter 11

11-2 428TM Operator’s Manual - 880042-0141

The status indicator light is solid amber in color:

 Indicates that the printer has been paused or a tag/tear mode is being used.

 Press the print button; light should turn green and resume printing if the printer has

been paused.

 Remove the tag, the light should turn green if a tag/tear mode is enabled

 Contact your Service Representative.

The status indicator light is solid red in color:

 The printer has an error and requires service before printing will continue.

 Verify that media has been loaded in the printer properly.

 Press the print button to attempt to clear the error.

 Refer to Chapter 5 for information regarding the Enquiry Command to help identify

the error condition.

 Cycle power to reset the printer.

The status indicator light is flashing red in color:

 Generally due to a power fail error.

 Verify that the AC line-voltage is present at the AC outlet.

 Refer to Chapter 5 for information regarding the Enquiry Command to help identify

the error condition.

 Cycle power.

During download the status indicator light flashes red in color:

 The file contains an illegal operation / command.

 The graphic or font is not valid or has errors.

 The intended memory slot is already occupied.

 Verify that the printer is properly configured for the type of download being sent.

 Clear memory and attempt download again.

 Verify that the format has been created properly.

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Microcom 428TM Manual del operador Pagina 204